As a pharma industry change management speaker who specializes in negotiation, I know the importance of navigating the changes that are confronting all of us at this time. It is a confusing and challenging period. On one hand, there is an unprecedented, heightened awareness of the pharmaceutical industry during the COVID-19 pandemic we’ve not experienced in our lifetimes. Each day, literally, the world is searching for news of vaccines...
Don’t Hire Just Anyone, Hire Someone Special! As a motivational and keynote speaker on hiring great support and administrative staff for healthcare practices, it’s my rewarding task to guide practice managers to not hire “just anyone,” but to hire someone special. How Can I Be Sure? In leading breakout sessions for practice managers and medical professionals on hiring, the most common question I receive is, “Mike, how can I...
Hiring and Motivating Administrative and Support Personnel in Your Practice As an inspirational keynote speaker for the healthcare industry on hiring and motivating administrative and office support personnel for healthcare practices, I know all too well the challenges you face. Heather Farley, M.D. writing for Delaware Business Times (April 5, 2019) stated that “Healthcare facilities tend to be among the highest-stress work environments of any profession—right up there with...