As a conflict resolution speaker and conflict negotiation skills speaker, I am amazed at the importance this workplace problem has taken in corporate life. I am not “amazed” that it is important, but that this highly important negotiation skills issue has taken so long to get the recognition it deserves. Your most important negotiation skill? In a recent (July 2023) Harvard Business blog, the importance of the issue was...
When Did We Stop Listening? Well, when did we stop listening? It’s a question many experienced negotiation speakers are starting to ask. As a negotiation and leadership keynote speaker, I stress the importance of listening rather than talking. In fact, prior to many negotiations or conversations, we believe we know what the other person is thinking. Rather than actively listening in the negotiation or indeed, in any business conversation...
It will surprise no one reading this post that negotiation skills training is needed so that you and the other party can ultimately arrive at an equitable solution. Negotiating Skills is something you’ve probably tried since grade school. Remember when you were trading baseball or Pokémon cards in school? It is possible, you may still be mad at yourself for trading a Pikachu or A-Rod card for two or three...
Mike Hourigan, Negotiation and Conflict Resolution Speaker As a national keynote speaker and breakout speaker helping people with their negotiation and conflict resolution skills, I am well aware of how words such as “negotiation” and “conflict resolution” are interchanged, even misused. When I present to corporate and association audiences on negotiation skills, I talk of two broad classifications. There is “hard negotiation,” for example, when customers walk into a...
Every Aspect of Healthcare is a Negotiation Skill Healthcare Negotiation Skills Speaker Mike Hourigan is a nationally recognized Negotiation Skills Keynote Speaker on healthcare negotiation skills, who often talks to groups of healthcare professionals who don’t normally associate negotiation skills with their profession. Negotiation skills in healthcare are not only important to the practice of medicine but lives may depend on it. When I speak on the topic of negotiation...