The Must, Should and Could of Negotiation As a negotiation skills keynote speaker who speaks on negotiation skills throughout the country, I have noticed a common point of confusion among many negotiators. Whether you are negotiating a deal in Denver, Colorado, Orlando, Florida or Boston, Massachusetts, you need to know the difference between “Must,” “Should,” and “Could.” Confusing those issues could turn the negotiation into a losing proposition for...
As a negotiation skills speaker and negotiation skills consultant, I have noticed a troublesome trend in the modern-day hiring process. This trend should be reversed as a matter of priority especially in the current labor market which is anything but predictable. It goes to the matter of the hiring and interviewing process. What is your image? In my keynote talks on negotiation and the hiring process, I like to...
As a negotiation skills keynote speaker, I often have audience members ask questions such as, “How do I resolve conflicts?” or “How do I cool down an emotional meeting?” In speaking to executives about sales and negotiation skills for more than 20 years, I stress the same negotiation skills used between manufacturer and supplier, are applicable to delivering bad news to a client or employees. The need to reach...
As a negotiation skills speaker for accountants and the accounting industry, I routinely get questions from meeting attendees who are accountants as to the top negotiating skills they need to “get the engagement.” The accountants are surprised when I explain that it’s not about delivering a lengthy rationale in regard to price per hour or technical skills. There are more essential negotiation skills that are all too often ignored....