The Must, Should and Could of Negotiation As a negotiation skills keynote speaker who speaks on negotiation skills throughout the country, I have noticed a common point of confusion among many negotiators. Whether you are negotiating a deal in Denver, Colorado, Orlando, Florida or Boston, Massachusetts, you need to know the difference between “Must,” “Should,” and “Could.” Confusing those issues could turn the negotiation into a losing proposition for...
As a negotiation skills speaker and negotiation skills consultant, I have noticed a troublesome trend in the modern-day hiring process. This trend should be reversed as a matter of priority especially in the current labor market which is anything but predictable. It goes to the matter of the hiring and interviewing process. What is your image? In my keynote talks on negotiation and the hiring process, I like to...
At no time in recent memory as a negotiation skills speaker, has the economy been more fragile than it is now. I make that statement based on my 30-years’ experience as a negotiation skills speaker, negotiation skills consultant and book author. If the hybrid workplace wasn’t confusing enough, we have inflation (with the looming possibility of recession), supply-chain issues, shortages of everything from computer chips to wheat, and most...
As a negotiation skills keynote speaker, I often have audience members ask questions such as, “How do I resolve conflicts?” or “How do I cool down an emotional meeting?” In speaking to executives about sales and negotiation skills for more than 20 years, I stress the same negotiation skills used between manufacturer and supplier, are applicable to delivering bad news to a client or employees. The need to reach...
As a negotiation skills keynote speaker who teaches skills such as “don’t qualify your price,” I remember the old quote about those who negotiate the price of a product or service before the negotiation. “Qualifying price” is a negotiation skills mistake that far too many inexperienced negotiators make, and it has harmed thousands of businesses. Many Names, Same Result In teaching negotiation skills, as a keynote speaker I am...
In my specialty, as a professional services negotiation skills speaker for consultants, attorneys and accountants, I characteristically get questions from audience members as to the most important skills they need to get the job. While we like to use more sophisticated words, such as “getting the engagement,” but, let’s face it: either we get the business, or we go home! As a negotiation skills speaker for accountants when honing for...